Grossiste B2B · Pologne et UE
Questions fréquentes
Réponses sur la commande minimale, les prix, le paiement, la livraison dans l'UE et la garantie.
Do you sell to private customers?
No. The platform serves companies with a valid VAT number only.
What is the minimum order?
Modules — from 1 pallet (typically 30–36 pcs). Batteries, storage, chargers and cables — from 1 piece.
How fast do you answer project RFQs?
Within 4 working hours — the SLA timer is visible in the portal.
What warranty applies?
Manufacturer warranty: modules 12–15/25–30 years, batteries 10 years, chargers 2–3 years. Claims via the portal.
How does payment work?
100% prepayment by transfer against a proforma; 3-working-day reservation. Online payments are planned for the next version.
Do you deliver across the EU?
Yes — DDP from the Pruszków warehouse and the port of Rotterdam to your site; EXW own pick-up is available at both locations.
Are prices visible without registration?
Partly: the unit price is public, while pallet and container prices (the volume discount) are visible to logged-in companies. A B2B account is free — the VAT-ID is checked automatically in VIES.